You can request a refund for nearly any purchase on Steam—for any reason. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase.
Does Steam refunds deny?
Games are refundable based on hours played and days owned But both ownership length and in-game playtime must meet the rules to receive a refund. So if a Steam user buys a game, plays 25 hours, and then decides to refund their title, their request will most likely be denied.
Is there a time limit for Steam refunds?
You can refund a game purchased on Steam if you request the refund within two weeks of purchase, and have played the game for less than two hours total. When your game is refunded, it will be removed from your Steam library, and you’ll receive the full value of your purchase back.
How long do Steam refunds take to be approved?
7 days
Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. If your refund hasn’t appeared after 7 days, please contact your bank directly and ask about pending refunds on your account.
Can you request too many refunds Steam?
Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you’re abusing the system, it can revoke your right to request future refunds.
What happens if you refund too much on Steam?
When your game is refunded, it will be removed from your Steam library, and you’ll receive the full value of your purchase back.
Can I refund a Steam game with 7 hours?
What can I request a refund for? Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours – this includes online, offline and shared library playtime.
What happens if Steam rejects refund?
Is there recourse if the refund is rejected? Yes, you can challenge the decision made to reject your request for a refund if you feel that the decision was unfair. You simply submit another request and it will be forwarded to another employee of valve. In some instances, the new request is approved.
