In Windows 10, navigate to the MapleStory installation folder. For the Nexon Launcher, you can also find this in the launcher by selecting the gear in the launcher->Game Configure->MapleStory->Open game location.
How do you bypass this app can’t run on your PC?
Fixing ‘This app can’t run on your PC’ on Windows 10
- Resolve compatibility issues.
- Update your OS.
- Create a new admin account.
- Run the copy of your app’s .exe file.
- Scan your PC for malicious software.
- Disable your Proxy or VPN.
- Clear the cache and cookies in your web browser and reinstall the problematic app.
What to do if you get stuck in Maplestory?
If you use anti-virus software, add MapleStory to your anti-virus software whitelist or exception list. For Norton AntiVirus users, temporarily disable Norton before opening the Nexon Launcher or MapleStory. If this resolves your issue, please notify the Support team.
Why is my MapleStory stuck on the White loading screen?
Additional investigation indicates that this issue may be related to Windows 10 version 1709. Added additional steps below to manually upgrade Windows 10 to the latest build. We are currently investigating reports that the MapleStory client may become stuck on the white loading screen that appears before the Wizet logo.
How to run MapleStory on Windows 10 administrator?
When opening the Nexon Launcher, right-click the icon and select Run as Administrator. If you use anti-virus software, add MapleStory to your anti-virus software whitelist or exception list.
Why does my computer keep freezing while playing games?
If your computer keeps freezing, it could also be caused by a driver related issue. For example, if there is an issue with your graphics card driver, your games can keep freezing. To see if this is an issue, check your Device Manager. First, press Windows Key + R to open the Run window: Next, type in devmgmt.msc and click OK.
How do you repair game files in Maplestory?
Click on the “Repair Installation” button. When you click on Repair Installation you will receive a message that will ask if you wish to continue. Click ‘OK’. Once you click OK, the repair installation will begin running and will verify the files within the game folder and check for any missing or damaged files.
If you use anti-virus software, add MapleStory to your anti-virus software whitelist or exception list. For Norton AntiVirus users, temporarily disable Norton before opening the Nexon Launcher or MapleStory. If this resolves your issue, please notify the Support team.
When opening the Nexon Launcher, right-click the icon and select Run as Administrator. If you use anti-virus software, add MapleStory to your anti-virus software whitelist or exception list.
Additional investigation indicates that this issue may be related to Windows 10 version 1709. Added additional steps below to manually upgrade Windows 10 to the latest build. We are currently investigating reports that the MapleStory client may become stuck on the white loading screen that appears before the Wizet logo.
