Steam’s Refund Policy applies only to games bought on Steam Store and not to keys purchased on G2A.COM. Once you activate a product key on your Steam account, the game is permanently bound to it. This process cannot be reversed.
How long does Steam refund approval take?
7 days
Approved refunds can take up to 7 days to appear in your account – however, refunds to international payment methods may take longer. If your refund hasn’t appeared after 7 days, please contact your bank directly and ask about pending refunds on your account.
What to do if you get scammed on G2A?
Take a screenshot of your latest Steam purchase history and your (failed) attempt to activate the key and anonymize them with a program like GIMP so that none of your account credentials can be leaked. Contact G2A support via email and attach your screenshots. You should get a refund in 1-2 days.
How many Steam refunds can you do?
Is there a limit to how many games you can refund? No. You can request as many refunds as you want through Steam, but if Valve believes you’re abusing the system, it can revoke your right to request future refunds.
Can you return a game purchased on Steam after 14 days?
You can easily return your game for $100 and purchase it for $50 from the sale menu. This isn’t abusing and is allowed as long as the game is bought within the last 14 days. Your refund can be returned to the same payment method you used to purchase the game. You can even transfer the money to your Steam wallet so you can spend it elsewhere.
How to get a refund if I bought a retail Steam key?
How to get a refund if I bought a retail steam key. As the title says, how do I get a refund if I boought this from an online retailer? Unfortunately if you bought a steam key for this game from a source other than Steam itself then there’s no way that I know of that you can be refunded from steam’s side.
Can a third party give you a refund on Steam?
Third-party developers will have the option to enable refunds for in-game items on these terms. Steam will tell you at the time of purchase if the game developer has opted to offer refunds on the in-game item you are buying. Otherwise, in-game purchases in non-Valve games are not refundable through Steam.
Can you activate a game you already own on Steam?
When trying to activating a Game you already own (or a bundle you already own parts of), Steam will warn you in a popup which game/parts won’t be added to your library. You then have the choice to cancel the activation. I’ll warn you right now, it doesn’t work with all games.
