When using clarification follow these guidelines to help aid communication and understanding.
- Admit if you are unsure about what the speaker means.
- Ask for repetition.
- State what the speaker has said as you understand it, and check whether this is what they really said.
- Ask for specific examples.
What is the asking for clarification?
When you ask someone for clarification, you are asking them to say something in a different way or provide more information so that you understand them better. This is different from asking a person to repeat something. Or maybe you think you know what the person means but want to make sure that you are correct.
When to ask for clarification?
Sometimes we need clarification when we want to get a better handle on where others are coming from. Asking clarifying questions shows that you’re actively listening and want to understand. The best questions are open-ended. They allow the person to expand on the topic rather than giving a simple yes or no response.
How do you ask for clarification politely examples?
How do you write your clarification emails?
- Thank the person for the information. Thanks for the information on the conference.
- Clarify what you don’t understand/still need. I’m afraid I don’t understand what you mean by ABC.
- Reference the next step politely. I am looking forward to receiving the updated information today.
How do you ask for reason for calling?
You can either tell them the reason yourself when you give them your name and where you work or after they have asked you why you are calling. Normally to explain the reason you would start by saying ‘it’s regarding’, ‘it’s concerning’, ‘it’s about’ or ‘I’m calling about’ and then give the reason.
Can I call you is correct?
“Can I call you?” is used when you want to ask permission to phone someone at an undetermined point in the future. “Shall I call you?” is used when you want to offer to phone someone.
